Thursday, July 27, 2006
THAT'S IT!
Work has been absolutely crazy. With the mad woman, as we now call her, barking at us to perform every single duty every single time, I have lost all my heart in this account. If not for the team's alliation, I would've contemplated on resigning at this moment. I even have my resignation letter ready! :P
I'm waiting for a better opportunity outside. Hubby has been urging me to resign seeing how the mad woman works. She can be very indignant, influencing my RDM to kick us out of the account if any of us are not up to par or her expectations.
Just a moment ago, I've been asked to face the customer's management to explain why I did not email the user when I couldn't contact her on both her mobile and deskphone. Fine, maybe I WAS in the wrong but with at least 300 calls a day, 5 people to answer calls, U think u can keep on to track your outstanding cases (which can amt to 30 at one time) every half hour, escalate and update vendor cases promptly (which currently amount to 150 for a particular vendor), find solutions to problems reported, escalate and update network outage cases promptly, close all onsite cases every day while at the same time, pick up the Q calls DILLIGENTLY?? We have even been labelled LAZY!! UGH!
Is this fair? Tell me! Is this fair??? You can read more here and here. I'm throwing the letter once I get an offer.
I'm waiting for a better opportunity outside. Hubby has been urging me to resign seeing how the mad woman works. She can be very indignant, influencing my RDM to kick us out of the account if any of us are not up to par or her expectations.
Just a moment ago, I've been asked to face the customer's management to explain why I did not email the user when I couldn't contact her on both her mobile and deskphone. Fine, maybe I WAS in the wrong but with at least 300 calls a day, 5 people to answer calls, U think u can keep on to track your outstanding cases (which can amt to 30 at one time) every half hour, escalate and update vendor cases promptly (which currently amount to 150 for a particular vendor), find solutions to problems reported, escalate and update network outage cases promptly, close all onsite cases every day while at the same time, pick up the Q calls DILLIGENTLY?? We have even been labelled LAZY!! UGH!
Is this fair? Tell me! Is this fair??? You can read more here and here. I'm throwing the letter once I get an offer.
# posted by iDa @ 4:22:00 PM 
